Run this for each site, once per cycle. Tick the matching checkbox on the site's Care Run as you go.

Before you touch anything

• [ ] Confirm a backup from the last 24 hours exists, stored away from the server
• [ ] Restore it to staging at least once a quarter. A backup you never restored is a guess
• [ ] Note the current versions of core, theme and plugins in What changed

Updates

• [ ] Update on staging first when the site sells online or has custom code
• [ ] Update plugins one group at a time so a failure points to its cause
• [ ] Read the changelog on any major version before applying it
• [ ] Remove plugins and themes that are inactive

After the update, test as a visitor

• [ ] Open the home page, one inner page and the contact page on a phone
• [ ] Submit each form for real and confirm the message arrives
• [ ] On a store, run a test order through to the confirmation email
• [ ] Check the browser console for new errors

Measure and record

• [ ] Measure mobile speed and update Mobile speed score on the website
• [ ] Review uptime and note any downtime with its cause
• [ ] Run a security scan and check for unknown admin users
• [ ] Log hours used, then look at Scope flag. Over plan twice in a row means a pricing talk